Efficiency, consistency, and productivity with work instructions in our BiP app
Through our BiP app (BOMA in the Pocket), Anke and Tom are introducing innovative work instructions that not only optimize the daily tasks of cleaning staff but also kickstart a digital transformation. In this in-depth discussion, they share the vision behind this new approach, its benefits, and what the future holds.
Work instructions: the key to efficiency.
"Work instructions are the key to an optimized cleaning experience," explains Tom. "These are detailed, step-by-step plans for carrying out various cleaning tasks. Photos and concise text make them simple, smart, and user-friendly for cleaning staff as they go about their work."
From layout to innovation¿-¿Anke
Photo of Anke
Anke, who is in charge of reviewing existing instructions and creating new ones, emphasizes her commitment to improving their layout in collaboration with the marketing team. "We work with Product Managers to explore how the latest cleaning techniques can be incorporated," she adds
Photo of Anke
Customer focus and digitalization¿-¿Tom
Photo of Tom Weyers
"My role is to provide support," explains Tom. "I handle customer queries and present the feature to our sales and support teams. We want to get customers excited about digitalizing their knowledge sharing."
Photo of Tom Weyers
Necessity and integration into BiP
"Work instructions arose from the need to assist customers in tackling complex cleaning tasks," explains Anke. "We aim to provide a complete solution and share our cleaning expertise through BiP."
Tom adds, "Digitalization is crucial, especially considering the challenges cleaning professionals face these days."
Benefits for customers
"The instructions offer uniform cleaning procedures," explains Anke. "They can be easily accessed through BiP or printed and posted in cleaning rooms." Tom adds, "We've now added QR codes that link to instructional videos, providing visual clarification."
Changes in procedure at BOMA
"The BiP application doesn't replace existing cleaning training courses, but actually speeds them up," stresses Anke. Tom concludes, "Customers now have quicker access to tailored solutions, reinforcing our drive toward digitalization."
Future projects and expansions
"For now, we're focusing on work instructions for dosing systems and the use of eco-friendly cleaning products," shares Anke. "And who knows what surprises the future might hold," adds Tom mysteriously.
In a world where information quickly becomes obsolete, BOMA is paving the way toward a more efficient and sustainable future in the cleaning industry through our digital approach. BOMA's BiP application continues to evolve, combining innovation with knowledge sharing. The BOMA in the Pocket app makes cleaning management simple, smart, and enjoyable. Are you ready to download it?