Stronger together in cleaning: Hommerson and BOMA

Hommerson is a true family business with a flat structure and a high level of commitment. This personal approach is reflected in everything from customer relations to human resources. The organisation grew steadily in recent years, both in size and professionalism. A key tipping point was during a period of critical scrutiny of the internal organisation. Processes had to be made smarter, more efficient, and more future-proof. Employees were actively involved in improvement processes, which ensured more support and better solutions. That culture of improving together still forms the basis of the company today.

One of the biggest improvements was in the organisation of resources and materials. District leaders reported that arranging and transporting cleaning materials themselves was time-consuming and physically demanding. That had to change. Through a renewed approach to procurement and logistics, Hommerson came into closer contact with BOMA. That collaboration brought about a major change: logistics were completely outsourced to BOMA, and since then, materials have been delivered directly to the site. This not only saves time, but also creates calm and provides an overview within the organisation, allowing employees to focus on their core tasks rather than peripheral issues.

In day-to-day practice, Hommerson especially notices how important a reliable partner is. Deliveries are on time, orders are correct, and processes run smoothly. This seems obvious, but is crucial in an industry where planning and efficiency are all-important. Nancy Hommerson recalls a site visit where all the necessary materials were already neatly laid out. "It's at times like these that you really see what unburdening means. Otherwise, a district leader would have had to arrange all that themselves." Besides logistics, BOMA also offers support through reports, clear invoicing, and expert advice. It is precisely this combination of service and structure that creates trust.

Sustainability is not a trend within Hommerson, but a natural part of its business operations. The company has environmental certification and is continuously taking steps to become more sustainable in terms of waste separation, electric driving, solar panels, and more sustainable company clothing. Customers also increasingly expect demonstrable sustainable choices. This is why Hommerson is investigating how data from procurement and systems can be better used for reporting and certification. In addition, the focus on innovation is growing. The use of cleaning robots helps to overcome staff shortages and organise work more efficiently. Together with BOMA, we look at which technological solutions really add value on the shop floor.

For Hommerson, a good cooperation is about more than just delivering products. Reliability, personal contact, and knowledge of the practice make the difference. Points of contact who understand the cleaning industry provide advice that matches the realities of the shop floor. This is greatly appreciated. The cooperation brings calm to the organisation, creates satisfied employees, and presents a professional image towards customers. Looking to the future, Hommerson remains committed to further professionalisation, robotisation, and sustainability. A partner who moves with it is indispensable. As Nancy sums it up, "A good supplier doesn't just supply products, but thinks along with your organisation."